Bt on daves-adventures

BT Update

dave@dave-smith.co.uk (David Smith) — Tue, 03 May 2016 00:00:00 +0000

So in fairness to BT my letters to Gavin (letter 1 and letter 2)haven’t gone without a response and my numerous complaints have been handed over to the “Executive Level Complaints: BT Consumer” team and they have been pretty good with updating me with no news or positive updates when they say they will.

However there is now news:

GREAT NEWS

Letter to Gavin

dave@dave-smith.co.uk (David Smith) — Sat, 09 Apr 2016 00:00:00 +0000

My previous letter can be found here.

So still waiting on a decent internet connection, still being fobbed off, still burning through my 4G data allowance to live life in a modern web based world.

So I’ve sent another letter to Gavin Patterson. As I mention in the email I’ve been updated of the situation, but the update has been “no you can’t have a usable internet connection even though the planning permission for the estate was granted in 2010 and we’ve had nearly six years to upgrade our systems”

Letter to Gavin

dave@dave-smith.co.uk (David Smith) — Fri, 08 Apr 2016 00:00:00 +0000